Air Canada Complaint - No bassinet for 7-week old baby for a 19 hour flight
My granddaughter accompanied by her father, her 3-year old, and baby of 7 weeks travelled via Air Canada from Tel Aviv, Israel to Montreal QC, Canada.
Throughout the flight of 19 hours duration, no bassinet was provided for the 7-week old baby. Totally unacceptable. The baby and mother arrived sick, the 3-year old with a temperature and the entire flight was a terrible experience. Not providing a bassinet for a baby of 7 weeks is barbaric.