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AllergicPet.com Complaint - The Worse Customer Service

Review by soml on 2010-10-05
I ordered Skin-eze on 09/19/10 and called on 10/05/10 to ask about why it hasn't been delivered. [snip] answered the phone with an attitude and said, "We are not responsible for the mailing system." There was no empathy or a caring tonality to resolve the issue. Just attitude. I asked her why she was yelling at me when I asked to speak to her supervisor. She hung up.

I WILL NOT order from them again....EVER. People are out of jobs and these kind of people have jobs! Wow. Karma can and will be unkind.
Comments:2 Replies - Latest reply on 2010-10-06
Posted by Skye on 2010-10-05:
Don't let some snippy agent get to you. Did you try calling back, and asking for a supervisor?
Try contacting them via email for information regarding your order, and also let them know how rudely you were treated, and then hung up on. Here is the contact link:

http://www.allergicpet.com/contact/
Posted by soml on 2010-10-06:
When I tried asking for a supervisor or manager, she said, "No, you can't talk to one." I don't know if she was the supervisor or manager, but she was uncooperative from beginning to end. I tried calling back several times but the same person answered the phone. I already looked at your link before I posted, but I was afraid she was going to read that email and delete it.

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