Wal-Mart Complaint - Walmart Vision Center
N ATTLEBORO, MASSACHUSETTS -- October 3, 2010
Last night, I took out my contact lenses before checking if I had a new pair. As luck would have it, I did not. I admit I should have.
I called Walmart Vision today (since that is where I have the script from) and asked if they sold them there. The woman who answered the phone said yes, so I flew on down so as to get there before 5pm. When I got there, I spoke to a middle aged woman and I showed her my script and told her that I needed a box. She looked at my script and said oh she only had up to a certain strength. I asked what she meant and said she doesn't care my strength. I explained to her that I had accidentally threw away my last pair of lenses. Where upon she began to chastise me over where was my backup pair of glasses, and I should have a back up pair of glasses.
The reason why I don't have a backup pair of glasses is that I have been unemployed for over two years. Thats why. I don't appreciate being lectured by someone who has no business doing so. Additionally she should have over the phone said 'yes we do sell them but only certain strengths.” I would not have wasted my Sunday afternoon fighting traffic for nothing.
And so here I sit wondering, how does this woman (who clearly LACKS communications skills) keep a job? Especially one in a health related field!?!?!!