Lowe's Compliment - Lowe's-Excellent Delivery Service!
BROCKTON, MASSACHUSETTS -- While I've seen some complaints about Lowe's next day delivery ads, I have nothing but positive comments about this process! My wife and I purchased a new washing machine on Monday night at 7:30 P.M. It was not in stock but they said they could get it from another store. In case that store was farther away they set up the delivery for Thursday but said they'd try to change it to Wednesday. Lo and behold, by the time we got home 10 minutes after leaving the store, there was a voice mail that it would be delivered on Wed. morning. They called Tues. night and said our delivery time would be 9:00-10:00 A.M. Wed. morning. The drivers called at 8:59 A.M. Wed. morning to let me know they'd be there in 20 minutes. They arrived in 15 minutes, took 10-15 minutes to deliver the washing machine to the 2nd floor, hook it up, and take the old one away. Excellent job, Lowe's!