Kemper Insurance Complaint - Your agent is not always a good agent!
In June of 2009, I was involved in a slight accident that was clearly a "set up". I wrote the incident out and knew that Kemper would investigate this person and find he indeed was an out-right crook. Instead they gave him $40,000 of money that they intended on me paying back with new much higher premiums. I had no clue what had happened un til I got the new premiums at renewal time. I was not even informed what had happened! When I talked to the agent who handled my case, he errogantly told me he made a business decision to just make the other person who claimed he was hurt, go away. (at my expense, of coarse) I had the person who claimed he was hurt investigated and found he had done this same thing several times before plus every other criminal act there is. If I could get this information, why couldn't he!!! I then pulled all my business from Kemper. I think that agent is a liability to his company and he feeds into a system of higher premiums for us. I don't know how you can get an agent to fight for you instead of taking the easy way out!