Ramada Limited Complaint - DO NOT GO TO THIS HOTEL IT IS VERY UNSANITARY AND THE STAFF IS BEYOND MEAN DO NOT WASTE YOUR MONEY !!! I BELIEVE THE OWNER IS TRUL
4109 PADRE BLVD SOUTH PADRE ISLAND, TX 78597, TEXAS -- I booked a week at this hotel for my family and I online. It was a last minute vacation and I did not have much time to research the hotel. I relied on the good reputation of Ramada. First of all, the pictures online are very misleading. The pictures made the hotel appear to be clean and neat. Which it was VERY far from! The building looked as if it would topple over any second. The pool was absolutely DEPLORABLE! The pool was so disgusting and unhealthy that im sure that it had not been clean in weeks! I hope no one has gotten diseases from it. I was hoping that the condition of the rooms would be much better. That was wishful thinking! As soon as I walked in thier was an odor as if someone had deceased in it! I couldn't believe the multiple stains on both the walls and sheets. I even saw blood and hair on the sheets! My family could not sleep in this hotel for a week without vommiting, so I decided to confront the manager about this. I walked into the small dirty office and asked to speak to the manager. He said I am the manger and I began to tell him about the stains on the sheets. Before I could even finish, he interrupted me by asking what room I was staying in. I told him and then he abruptly darted off to the room. I had to practically run after him. He then entered my hotel room and then he YELLED "Show me the stains" before I could even begin to point to the stained sheets he called me a liar. I was stunned how could this man call me a liar when the evidence was straight in front of him. HOW RUDE! He then persisted to yell at me and talk down at me. He made several comments that informed me that he wasn't too fond of women or America. He sounded like a terrorist. I truly believe he is one! Well anyways, he refused to refund my money. I demanded to speak to the owner. He told me that he was the owner and it was a franchise. I told him I would file a complaint with Ramada. He laughed and told me to go right ahead. Well, I really could not stay there so I walked next door to Super 8 Motel to see if they had any empty rooms. I was in luck they did! Unlike Ramada, Super 8 Motel was absolutely goregous! I didn't expect it to be as nice as it was. When you walk inside their is marble and it just looks goregous. The staff was so nice and understanding when I told them of the problem I had next door. They even apologized and gave me a discount! The room there was so clean and neat! I talked to the staff and they said that their motel was rated one of the cleanest motels. That did not suprise me at all it looked like it was! So everyone learn from my mistake and just go to the Super 8 Motel next door or go to La Copa Inn. Just go anywhere but at Ramada!
Please if you work for the Health and Sanitation department please go check Ramada out! I really don't want people getting sick there!