I am so unhappy with Progressive. Although I have been a customer of theres for 5 years and have given them over $20.000 thousand dollars to keep insurance on up to 3 vehicles, full coverage. When we really needed them. They DID NOT PAY everything. My husband was in a accident he was the victim. The lady got the ticket so our deductible was waved..ok fine with that. Now where he was hit there was damage to the bumper. Progressive only paid "some of it" said that there was preivious damage to the bumper that they weren't go to cover or we could file another claim. WTH?? Basically if we didn't pay out of pocket 322.00 dolalrs then the part of the bumper would flap in the wind....what sense does that make..it NEVER flapped in the wind before..So we went two weeks with out his car..because we kept going back and forth fighting with the adjustors over this claim. In the end we were forced to pay the money...money in which we don't have. This company is AWFUL...they DO NOT CARE about anything but taking peoples money. What is the point of having FULL COVERAGE if you still have to pay out of pocket. I hate this company....and WILL never go back. We had to go with out paying one of our car payments and cut back groceries for our family to pay for this part. SO not only were we a victim in the accident but we are another victim from Progressive.
We are now in a search for a new company.........Progressive will NOT get another dollar out of me are bill is due in 10 days. I will be switched by then hopefully to some one different.