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Hoover Company Complaint - Too Much Too Late With Hoover - 5200 Steam And Carpet Machine
5200 Steam And Carpet Machine - Complaint
I replaced a carpet machine from Hoover after 16 years of great service. I felt since it lasted so long that my best bet was to do it again. WRONG..
I replaced the old one in April this year, returned in June, got another in July, returned in August and now I have my third, same issues very angry because it fails and then ruins my carpet.
Mt damages are high, 2 rooms of carpets drowned just trying to use the machine for either the first time or the second. I was also forced to spend countless hours trying to return it and in so I was cheated many dollars that I originally spent. This is my last try. I would like to know how to reach them so I can put in a claim for my carpets. I will never buy another after this terrible experience and I tell all that this new machine may seem like a dream since it claims to do so much, but the truth is that it is not capable of sucking any water back up after it's original usage. A Vacuum leak of all things that Hoover should be smarter with. It is merely trash and never again could I trust Hoover or the department store where I continued to purchase and return as the price got higher and higher even with the extra insurance I paid for. SO DARN CHEATED HERE..
deetahdee
I replaced the old one in April this year, returned in June, got another in July, returned in August and now I have my third, same issues very angry because it fails and then ruins my carpet.
Mt damages are high, 2 rooms of carpets drowned just trying to use the machine for either the first time or the second. I was also forced to spend countless hours trying to return it and in so I was cheated many dollars that I originally spent. This is my last try. I would like to know how to reach them so I can put in a claim for my carpets. I will never buy another after this terrible experience and I tell all that this new machine may seem like a dream since it claims to do so much, but the truth is that it is not capable of sucking any water back up after it's original usage. A Vacuum leak of all things that Hoover should be smarter with. It is merely trash and never again could I trust Hoover or the department store where I continued to purchase and return as the price got higher and higher even with the extra insurance I paid for. SO DARN CHEATED HERE..
deetahdee
Comments:
Posted by Alain on 2010-10-10:
To contact Hoover aka TTI Floor Care North America, 7005 Cochran Road, Glenwillow Ohio 44139 call 800-944-9200 or go to Hoover.com>contact us (bottom of page).
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