Xenon International School - Aurora Complaint - Filthy and unhealthy property
AURORA, COLORADO -- I WAS a customer of Xenon International School until I witnessed the problems they were having with cleanliness; availability of products used by students; repair of treatment machinery; and complete disregard by management to teach and produce qualified students.
Cleanliness-The floors in the spa area has not been vacuumed in at least a month...per students, no vacuum cleaner has been provided to them.
Availability of products and materials to be used by students-There were no small wooden spatulas used with waxing procedure causing eyebrow waxing almost impossible. Also wax additive to mix with wax.
Treatment Machinery-so many of the procedures used for skin repair are not working, but customers are told that the machines are OK and charged for procedures.
Management is not teaching their students and preparing them for successful careers as an Esthetician and become board certified. Check the number of successful certifications this past school group.
The students have told me that they are unhappy and feel as though they are not learning. They are working on the "floor" prior to the education required for a successful treatment of clients. When they try to ask for help, many times there is no one to teach them.
I have made my last appointment with Xenon International in Aurora. If nothing comes of this complaint, I will go to the Health Department of Colorado.