Sound Ford Of Renton, Wa Complaint - Elderly Female Priest Victim Of Bait & Switch Con By Dealership For $20,000
RENTON, WASHINGTON -- Just returned to WA to assist mother. She's a young 82, an ordained minister on a fixed income. I was horrified to discover that my mother had purchased a 2007 Ford Hybrid Escape 4WD with all the deluxe options. WRONG! SHE PAID FOR THE VEHICLE I JUST NAMED. SHE DROVE HOME IN THE STRIPPED DOWN, NO FRILLS MODEL, THE CHEAPEST ESCAPE SOLD. This nightmare began on Christmas Day 2006 with a classified ad run by SOUND FORD of Renton, WA. This ongoing problem is too long to post here but it involves the Seattle Times newspaper, false advertising, the office of the Attorney General of WA and SOUND FORD. Clearly a case of, "you scratch my back and I'll scratch yours." That's nothing compared to what followed. To get a clear picture, please note: my mother is an elderly priest on a fixed income, who knows absolutely nothing about cars and how they work and even less about men. Especially the sweet talking, scamming ones. She sees only the good and believes whatever she is told is the whole truth. Even now, with everything I've discovered, she can't believe she doesn't have the vehicle with the 4WD and options she wanted. I've told her she's been ripped off by these men at this dealership and she continues to tell me, "but they were so nice, we had coffee while we listened to FRANK SINATRA records, (yes she said records). Then I got to see pictures and hear all about the new puppies." (This isn't a social visit with friends, these are strangers, and you're here to purchase a vehicle, is my thinking.) When I question whether she asked about the deluxe options she says, "they said I was getting everything I had circled in the 9 weeks of classified ads I have."
In my opinion, these men set out with one thing in mind, to defraud and outright rip my mother off of her retirement savings. No question about it. When purchasing a car, HOW MANY TIMES HAVE YOU SAT AND DRANK COFFEE WHILE LISTENING TO MUSIC WHILE LOOKING OVER THE FAMILY PICTURES OF THE FAMILY PETS? How many times have you purchased a vehicle that has extras especially a 4WD, GPS, leather seats, etc. and under "options" in the contract nothing is listed. Best of all, how many people pay $36,600.32 and the car you have in your driveway is the same one shown in the 9 wks of saved classifieds that lists for $13,961. The one that isn't circled and starred as the one wanted. My mother did and was flat out ROBBED of about $20,000. Is this even legal? It's immoral if not criminal. These men didn't even think twice about stealing an elderly person's retirement money. It was all she had to live on and she decided to splurge and get one final vehicle with all the bells and whistles. Something that has never been possible until now, with her retirement money. Even though my mother knows nothing about vehicles, she was given the green light from the Attorney General's office and off she went to pick up the car she had been trying to get. The one she had been marking in the ads. I don't know if anything can be done to rectify this situation. BUT I NEED HELP FROM SOMEONE, ANYONE. ISN'T THERE SOMETHING THAT CAN BE DONE? IS IT LEGAL FOR A BUSINESS TO STEAL SOMEONES LIFE SAVINGS, BECAUSE THEY CAN? You'd think it would've ended there, it didn't. About 2 months after signing the contract a CD arrived with a note saying she wasn't forgotten and here was the music they listened to on the day my mother was robbed of her savings. One last chuckle, if it wasn't so sick --- my mother informed me that she got them to throw in oil changes for the life of the car! Everytime I look at that vehicle I want to go postal! Not knowing how to fix this problem has torn our lives apart.
PLEASE, HELP ME! CAN SOMEONE TELL ME WHAT TO DO? OR IS THERE NOTHING THAT CAN BE DONE? IS IT JUST TOO BAD, SO SAD? THANK YOU IF YOU READ THIS.