Correctional Billing Services Complaint - Call goes "blank" when I try to accept call. PLEASE HELP!
Hi... I am having a problem. When my brother calls me collect, it always shows up as the same number. Well it cut us off on a phone call the other day (it didn't give a message, the call just went blank). After that, he has called but it is showing up as all kinds of different numbers/ area codes. Also, the biggest problem, when he calls me, it will go almost all the way through the recording and once it gets to the point to say "to accept this call, press" IT QUITS It never lets me press anything. It doesn't hang us up, It's like the line goes blank. He called me through someone else and said that on his end it is saying "your call was answered but positive acceptance wasn't received. How do I fix this??? Has this happened to anyone else before?