Travelocity Complaint - False Advertisement - Cruise
Did you know that Travelocity can and will put anything on their website and not honor the price?!? Yes!! They advertised and still are a cruise for 14 days through MSC Cruiselines. They advertise one price but on the very last screen when you enter your billing information...the price doubles!!! I spent over 12 hours on the telephone trying to reconcile this problem and the customer service was terrible. I received six different reasons for the price increase and finally Travelocity said that any company can post anything on their website and that they can't monitor what is advertised. What?!? They refused to do anything about this even though they are still advertising the cruise for this same amount. I will NEVER use them again and HIGHLY recommend that you do not either.