Bernie And Phyls Furniture Store Complaint - Sales Associate (Saugus Store)
SAUGUS, MASSACHUSETTS -- I went into Bernie and Phyls furniture store to purchase a queen mattress and boxspring($599.w/TV) I wanted the special they had going, get a 32 inch TV with the purchase. Well the sales associate said the special had just ended a few days before. he did try to sell me a more expensive set($799. plus he was going to charge me an extra $200. for the TV) I really wanted the special. I do not understand why he couldn't sell me the set I wanted.
It was only two or three days that the special had ended. my family has bought furniture from this company in the past, and never had an issue before this. I am just very disappointed.
jean m. bertrand