Dunkin Donuts Complaint - You Call This Coffee?
CONNECTICUT -- Staff is confused and ill trained. Every time I order a simple decaf and bagel they always have to ask what I ordered at the pick up area. Coffee is weak-we need a Peet's Coffee on the east coast. Tried to get a dark roast version but it only comes as iced coffee, not hot.
They are usually out of a selection of bagels and muffins by 10 A.M. No extra sugar or cream to adjust the coffee the way I really want it. No knives to split the baked goods. Tables are bolted to the floor so you end up sitting on top of another occupied table if it's crowded. Not enough chairs. Loud beeping sound from the coffee maker every 30 seconds-very annoying.
It's the same at other locations I've been to.