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BMW Complaint - Poor Quality - 2008 BMX X5

2008 BMX X5 - Complaint
Review by Shocked in Scottsdale on 2010-10-12
I purchased a new 2008 BMW for $65K. I now have 57,000 miles and am 7,000 out of warranty.

Last weekend, the engine overheated. I took it to the dealership and they told me that the water pump needs replaced, a $1,200 repair.

The glove box molding has warped and in order to open the glove box, you need two people. Each person has to push the molding in on either side while pushing the glove box button, simultaneously.

When the car is started and the steering wheel telescopes out it makes a grinding noise. This has been fixed three times and continues to grind.

Everyday, I have to ask myself, is this a BMW? Is this what I paid $65K for?

Where is the BMW quality that I thought I was purchasing?
Comments:
Posted by bcd on 2010-10-12:
A $65K vehicle should come with at least a 65K mile warranty.
Posted by MDSasquatch on 2010-10-12:
don't most expensive cars usually need expensive repairs?

I wish you luck with your German Engineering
Posted by getoverit on 2010-10-12:
So, two things have gone wrong with a car that has 57,000 miles on it. That's not that bad. But MDSasquatch is right. Those high-end cars have high-end repair prices.

Here's the formula. Take the price of repairing something on a Chevrolet, a water pump for example. Multiply it by 3 and add $250. So, $1200 sounds about right.

They figure that if you can afford the car, you can afford the repair prices.
Posted by ChooChoo143 on 2012-08-02:
I have the same problem with the glove compartment on my 2008 X5. Luckily the warping is only on one side (for now) so I can use one hand to push it in and the other to push the button to open the glove compartment.

My steering wheel has had to be replaced 3 times now due to peeling and now that my original warranty has expired, it's doing it again.

I don't understand how a car that cost so much can have such poorly made components.

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