Best Buy Complaint - Warranty Harassment - Television
CHESAPEAKE, VIRGINIA -- I am writing this review regarding a television that I purchased at Best buy Store #421 in Chesapeake Virginia recently.
I was very disappointed with the service that I received from the sales representatives in the television department. After telling 3 different sales representatives which television I wanted I had to wait 20 minutes for them to finally bring it out. The unusually slow and incompetent service that I received up to this point was annoying, but tolerable.
However, when I actually tried to pay for the television, the sales manager, Robert Lemon, refused to let me purchase the television until he told me about the extended warranty. I told Mr. Lemon more than 15 times that I did not want the extended service plan. Mr. Lemon refused to accept my request to skip the extended warranty sales pitch and just purchase the television until HE was satisfied that I had heard the extended sales pitch harassment.
I am thoroughly disgusted with my experience at Best Buy Store #421 in Chesapeake Virginia and I will NEVER go back there for any reason.