North Park Mazda Complaint - Beware
SAN ANTONIO, TEXAS -- BEWARE dealing with this dealership and it's service department. When my accelerator on my Tribute stuck on the highway (very serious problem and terrifying experience), I was told to bring the car in to be checked out by the dealer. North Park Mazda not only charged me over $100 to tell me what was wrong, the refused to accept responsibility for their faulty machinery or repair it. When I attempted to have towed off their property after paying the fee, the drive found that they had mis-placed my car and none of the employees knew where it was.
I had to arrange and pay for another tow the following day. When I contacted the service department about it, I was argued with, yelled at and hung up on, twice.
This story may sound extreme, but it did happen. Please proceed with caution.