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David's Bridal Complaint - No Stock Dresses! - Wedding Dresses

Wedding Dresses - Complaint
Review by bride2be on 2010-10-14
CONNECTICUT -- I was very excited to go shopping for wedding dresses for the first time. I went on to David's Bridal website and checked all my favorite styles and wrote down the code. I ended up picking over 21 dresses from the website (literally), and they were ALL dresses from their actual collections. all of them were in my budget except for 4 of them, which I specifically wrote "expensive" or "out of my budget" next to the dress code. I called for an appointment and me and my 4 bride maids rode for an hour and a half to our closest store. after being assigned to a very serious lady, I gave her my paper with the codes. SURPRISINGLY non of my chosen dresses were in the store except for the 4 that specifically said "out of my budget". seriously??? also my sash color (watermelon, which is one of their current style colors) wasn't there. I asked if they could get in touch with another store, but surprisingly no one could mail me a sash in time (over 8 weeks until my wedding).

it was fun going with my bridemaids, but it was totally pointless since I couldn't afford any of the dresses I tried, and I couldn't try any of the dresses I could afford.

recommendation #1 for any future David's Bridal client: CALL AHEAD OF TIME AND CHECK THAT THE DRESS YOU ARE LOOKING FOR IS IN THE STORE AND IN YOUR SIDE.

recommendation #2 for any future David's Bridal client:DON'T EXPECT YOUR DAVID'S BRIDAL CONSULTANT TO BE EXCITED ABOUT YOUR WEDDING OR SHOW ANY SIGN OF LIFE AND HAPPINESS AT ALL. SERIOUSLY? WHO PICKS THE PEOPLE TO WORK THERE? WE ARE SHOPPING FOR OUR WEDDINGS, THE MOST SPECIAL DAY OF OUR LIVES, NOT FOR A FUNERAL!!!
Comments:
Posted by singsing on 2010-10-14:
I think it sometimes depends on the David's Bridal store in question. This one definitely sounds like they don't restock very well. I agree, too, that people who work in a bridal store should at least be pleasant.
Posted by Ytropious on 2010-10-14:
The thing is, I don't think it's a conspiracy against you to make you look at the expensive ones or anything. I think most brides think just like you and go for the cheaper dresses, leaving the hugely expensive, unaffordable ones plentiful. So of course they're only going to have the expensive ones because no one can afford them!
Posted by Venice09 on 2010-10-14:
It definitely depends on the location. I wrote a review about my daughter's wonderful experience at David's Bridal. She too went in with a list of dresses, all moderately priced. Every one was in stock, and not once did the attendant try to sell her anything else. The attendant also gave us her undivided attention and couldn't have been more pleasant even though we made it perfectly clear that we would not be buying a dress that day.

As it turned out, my daughter didn't buy her dress at David's so I can't comment on the entire process, but our initial contact with the store and the employees was superior.

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