Bank of America Complaint - Mortgage modification
Bac home loans started my home modification for me in July 2008,i was given a trial period mortgage monthly payment for six months, i called bank of America after six months to know the outcome of the modification.
I was told to continue with the trial payment until I receive a letter of
approval from them, i continued with this payment until April 2009 when I received a letter of approval telling me I have been approved, and that they will send me another letter to know my final monthly payment.
Each time I call, the customer service staff will tell me that they are still working on my case. I called first week in August 2010,i was told that the negotiator is working with the lender on my behalf, i have called four times after that, i was told they are still negotiating, until yesterday the 13th of October 2010,after two years of continous payment, i was denied modification. Its like they have collected enough money from me before turning me down. This is very sad, I should have put the house in the market for short sale, I don't know what they want to do next.,they promised of sending me another package, please help me
More Reviews on Bank of America: