The New England Mint and Coins Complaint - How can this be Legal?
Last week a commercial for comemorative two dollar bills caught my interest. I thought my Father would love them so I went online to www.newenglandmintcoins.com to see how much they were and see in detail what they looked like. Once on the site I clicked to purchase one set, after that I was taken to screen after screen of more products to buy all while trying to get to the checkout screen. I was interested in a few and clicked to add them to my cart. Once I finally got to the last screen and saw my total I changed my mind and exited the site.
TODAY, I go online to check my bank account and see that the New England Mint has two charges against my account. One for $26.90 and one for $92.60. After much searching I finally found an 800 number to call. The operator asked for my city, state, zip and phone number and came up with my name and asked how he could help with my recent order. I said I DID NOT place an order but that my bank account had been charged. He said "Yes you did, I have your order on my screen" I said again that "I DID NOT place an order, once I saw the total I left the site, I NEVER hit the submit button EVER" He said, "You don't have to, by filling out the information that completes your order" I told him that was BS and that I would have my bank stop payment. He said fine but the bills have already been shipped and all I needed to do was return them. How can that be legal? How can they take an unfinished order and process it without the buyers permission?
I will forever be leary of online shopping after this ordeal. This is just wrong. What do I do now to warn others of this practice?