Macy's East Complaint - Applying Credit Card Payment
Unlike most retailers or card issuers who credit your account on the date it was paid online(they may take a few days for it to show on your account but you are credited for the date paid)if you pay your Macys account on their website online it will take as long as a week for you to get credit and it will show it was paid late and not the date paid. I paid my account 4 days before due date online. When I received late fee I called and was told monies were not credited until 3 days after my due date. My bank statement showed monies were paid 1 day after authorization. Macys did take off late fee but I cancelled my account and NEVER EVER NEVER shopped at Macys again. Every dealing with that company is a hassle. Returns, payments, deliveries, it is just not worth the trouble. There really is nothing at Macys I can't get elsewhere and do.
More Reviews on Macy's East: