Hardees Complaint - Customer satisfaction
OCOEE, TENNESSEE -- My complaint is in conjunction with Hardees #20 in Ocoee, Tn. My husband and stopped for a sandwich on 10/17/10.There was Loud rap music
playing. And I do mean L-O-U-D music. I asked the cashier to please turn it
down or off. She told me that they were not allowed to do that, it was orders from corporate headquarters to play this, and the volume control was
set by the manager. Although she did admit that a lot of people had asked
to turn it down. It seems that it is not favored music. If music is not pleasing to the ear, then it's just noise. If it is so loud that you can't
hear you party across the table, it is uncomfortable noise.
Hardees goes to great lenght to promote "great customer satisfaction"
why don't they consider our feelings in the atmosphere of the dining
room? I have complained many times to the store, to no advail. I guess
the next step is to stop going to Hardees and find some place with a
better dining experince.