United Healthcare Complaint - United Healthcare doesn't deliver
When in California, UHC "lost" one of my claims four times. When I complained to the State Insurance Commissioner, UHC responded with a disingenuous letter warning me to be careful to file timely. The Insurance Commissioner told me that since UHC was actually a health care "administrator" rather than an "insurer", my complaint should have been addressed to the Secretary of State. (Thanks a bunch.)
Typically, UHC will offer plans whose scope of service is larger on paper than their competitors and then disapprove everyone for the additional services.
If you have a choice, avoid these grifters like the plague.