Tires Plus Compliment - Made a bad day a little better
APPLE VALLEY, MINNESOTA -- Last Friday was a very bad, very sad day for me-had to give one of my cats to the Humane Society. So needless to say, I was, and still am, a wreck. Anyway, my headlight had burned out a few days before, and I had to get it replaced since the cops in my town like to pull you over for that kind of stuff, and I had to take my son to a football game that night. I usually replace them myself, but for some reason, I couldn't get the bulb out, and I had no energy to try.
I called Tires Plus in Apple Valley. They were booked for the night, but the guy (I hate to say that I can't remember his name) said to bring it in and they would try to fit me in. I brought it in and spoke to someone else. He quoted me a price of $46, which is a lot more than it costs to do it myself, but who was I to argue? He also said he would call me when it was done. I told him I had to wait since I had no ride home. He said it would take at least a half hour to replace, and that was just after they were able to get it in. The man who had spoken to me on the phone was right there and said that he would get it in now. He probably wanted the mental mess (me) out of his shop and not scaring away the customers.
It was done in 15 min, and he himself did the work and charged me $26.
I thanked him for squeezing me in, and he said he just wanted to make sure I was driving safely.
It's the little things like that that make a difference. He could have told me to pound sand or made me wait for hours, but he didn't. He took time out of his busy schedule to help me out, and he charged about half what was quoted. I wish I could remember his name-it's probably on the work order that I can't find. But in any event, thank you to him and to Tires Plus in the AV. It was a bright spot in an otherwise lousy day.