Rent Max Car Rental Complaint - Rent Max Car Rental - Great Service and cheaper than the rest

Review by PeteSk on 2010-10-19
WEST PALM BEACH, FLORIDA -- I found Rent Max Car Rental via My pickup spot was the location outside of West Palm Beach Airport. I was leary of them at first b/c I needed to call the location for a pick up once I arrived at the airport instead of going to a keiosk like the rest of the large rental car companies.
I was extremely impressed with how easy the whole process was once I arrived though! I called when we landed and was greeted and told that a driver would be there in 10 minutes and to look out for a particular model car. The driver was very friendly and prompt with the pickup. I discovered that our rental rate was so much cheaper that the rest of the car rental companies b/c Rent Max Car Rental did not have a keiosk inside the airport. without the overhead of having to rent a spot the saving are able to be passed down to the customer. I saved almost $80 over the next closest competitor by going with Rent Max.

The entire experience was great from beginning to end. The car was in great condition and most importantly(the reason I am taking the time to write this) was that the customer service was exceptional at every step of the process. I never once talked to a drone who hated his job or was having a bad day and let it show. That is a rarity these days and especially in the car rental business..!!

Great job Rent Max!

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