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Wholesale Furniture Brokers (GoWFB) Complaint - DO NOT BUY ANYTHING FROM Wholesale Furniture Brokers (GoWFB) - furniture
Complaint
KAMLOOPS, BC -- Whatever you do - DO NOT buy anything from the website www.gowfb.ca OR www.gowfb.com. They are a completely fradulent company. They take months to ship your order and when it finally arrives it's damaged. They refuse to offer a refund. Well... they will only refund you 30% of what you paid, because they charge you 25% shipping fee, then another 25% return shipping (if you refuse the delivery because of the damage) and THEN another 20% restocking fee!! ORRR they offer to send the damaged furniture back to you, so that you accept it in an "as is" condition and then at their discretion they will offer you a small (if anything at all) refund for making the repairs yourself!
DO NOT BUY ANYTHING FROM THEM. THEY ARE CROOKS. THEY ARE A NIGHTMARE TO DEAL WITH!! THEY WILL TAKE YOUR MONEY AND RUN.
BEWARE!!! Don't make the same mistake we did. We bought a canopy bed and it has been months - no bed - no refund - no resolution! They are holding our money hostage and won't issue a refund. Instead they keep insisting that they send us the damaged bed back so that we can arrange to make the repairs ourselves!!
They pass themselves off as an either American or Canadian company but they are actually from CHINA with furniture coming from Indonesia. It's damaged, poorly made and they offer no refund policy!!
DO NOT BUY ANYTHING FROM WHOLESALE FURNITURE WAREHOUSE.
DO NOT BUY ANYTHING FROM THEM. THEY ARE CROOKS. THEY ARE A NIGHTMARE TO DEAL WITH!! THEY WILL TAKE YOUR MONEY AND RUN.
BEWARE!!! Don't make the same mistake we did. We bought a canopy bed and it has been months - no bed - no refund - no resolution! They are holding our money hostage and won't issue a refund. Instead they keep insisting that they send us the damaged bed back so that we can arrange to make the repairs ourselves!!
They pass themselves off as an either American or Canadian company but they are actually from CHINA with furniture coming from Indonesia. It's damaged, poorly made and they offer no refund policy!!
DO NOT BUY ANYTHING FROM WHOLESALE FURNITURE WAREHOUSE.
Comments:
Posted by Weedwhacked on 2010-10-19:
Just from the name of the website I wouldn't order anything from them.
Posted by Alain on 2010-10-20:
Go to http://www.consumerprotectionbc.ca and see if they can help you with this or call 1-888-564-9963.
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