EBay Complaint - Sellers beward! eBay forced a refund and I did not receive my product back
I am a longtime eBay seller. My buyer in this case bought 2 iPhones and tried to back out of purchasing mine after winning the auction. eBay forced them to go through with the sale. The buyer then filed a complaint 11 days after receiving it saying "it wasn't as described." eBay sided with the buyer, refunded their money, and the phone has never been returned to me. I've been on hold 3 times this afternoon and dropped after half an hour of wait time so there is no way to contact eBay. My chat window says they will be ready to chat in an HOUR!