Bank of America Complaint - Home Modification Loan Problems
For those having problems with Bank of America. Contact the Office of the Comptroller of the Currancy, Customer Assistance Group at 1301 McKinney Street, Ste. 3450, Houston, Texas 77010-9050. Phone: 713-336-4301.
Website: www.occ.gov or www.helpwithmybank.gov and put in a complaint. This was the only way I finally got a response from my home modification loan that I have been waiting for 1 yr and 6 months for. They kept giving me the run around that it was waiting for a negociator and every three months I had to fax in financials. I even called once and talk to a supervisor, she said her name was Lisa Andrus. She assured me she would look into it and call. When I called her back there was no one by that name employed there. When it was countrywide, someone internally was selling biographical information on customers. Someone stole my credit card no and used in California, two weeks later my husbands number was stolen. I keep calling the negociator Mia Brown and she is not returning my calls.
More Reviews on Bank of America: