Enterprise Rent-A-Car Complaint - Don't be late
WILMINGTON, OHIO -- We were to leave on a 9 day vacation with 4 adults and one 5 year old. We had picked out the car we were renting the day before. They told us to fill out all the papework when we picked up the car. We had sent one of the adults over early to pick up the car but all she had was a debit card and they would not accept a debit card. We live 35 miles away, we had a credit card by the time we got there it was literally 4 minutes after closing and the placed was locked up and no one was there. We had all that luggage for 5 people and no rental car. I was livid. We had to drive to Cincinnati (60 miles) to rent another car. I cannot go past that place today without wanting to slap the #5@8 out of someone.