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Sansone Toyota Complaint - Do Not Buy From This Place!!!

Review by jacko22 on 2010-10-20
AVENEL, NEW JERSEY -- DO NOT BUY anything from this place!

We bought a Prius III recently and they tricked us into thinking that we were paying 23k for the price of the vehicle. After we completed the deal and paperwork, we realized that we are paying almost 30k for the car. Even though it was 0.9% finance, it was still way too much. When we asked them to explain, they turned around and said the 23k is the total amount financed including our $6500 down payment. This brings the total price of the car to $29500! This is more than the MSRP of the car! It makes no sense at all and he insisted that we were negotiating on the total FINANCE price including the down payment. We didn't EVEN tell him how much we were putting down until after the negotiation! Who in their right mind would negotiate with the total FINANCE price! They are a bunch of liars!

In the end, nothing was resolved. We walked out of there feeling scammed!

DO NOT BUY ANYTHING FROM THIS DEALER!
Comments:10 Replies - Latest reply on 2010-10-21
Posted by Anonymous on 2010-10-20:
Amen! That sounds ridiculous.
Posted by SteveWiginowski on 2010-10-20:
I'm a little confused. Is the car being financed through Sansone, and after all payments will be made, the total will be close to $30K? If so, that does make sense. If not, then I don't fully understand this complaint.
Posted by Anonymous on 2010-10-20:
It makes no sense to me. If the car cost $23000 and they put $6500 down, they financed $16500. That would have to be an awfully high interest rate to equal $29k when all is said and done.
Posted by Anonymous on 2010-10-20:
Im thinking that they thought the car was going to be 23000 before the down payment.
Posted by SteveWiginowski on 2010-10-20:
It would depend on the length of the car loan and interest rate. If it were a 5 year car loan with a 8.5 or higher interest rate, then it would come around $29k. I'm not sure what car loan interest rates are at right now though.
Posted by saj80 on 2010-10-20:
While this deal sounds a little suspicious, the OP had the opportunity to walk away when presented with the final numbers, so some personal responsibility needs to be recognized in this matter.
Posted by werelucky on 2010-10-20:
Why didn't you check the figures before you signed? Always read the paperwork before you sign anything.
Posted by leet60 on 2010-10-20:
Big lesson. I NEVER let the dealership finance my car purchases. I get preapproval through my credit union and walk in knowing what I will be willing to pay. Car salesmen are well trained in the art of manipulating the numbers when they finance you. Kind of like the old 3 card monty game.
Posted by Obsfucation on 2010-10-20:
What is even a better idea is to do the financing at the dealership, and drive them down on the price. They will do this because they get a big kickback from the financing company. As soon as you have the paperwork, go to the CU and refinance it there at a better rate. The best of both worlds. And... you get the satisfaction of knowing that the dealership has to return that big kickback.
Posted by jacko22 on 2010-10-21:
The interest rate is only 0.9%. The MSRP of the car is $24,990 and they charged us $25,580

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