IAP Experts Complaint - Refund Runaround - Auto Parts

Review by parzival on 2010-10-20
GLOUCESTER ON -- I ordered parts for about $300 for an old car which I ended up selling. As I didn't need the parts anymore, I returned them to IAP Experts. I was advised that there is a stocking fee which I acknowledged. Six weeks and over 20 calls later, I have not receive my refund. There was one excuse after another. Either it was the transaction not going through, or the paperwork was missing and on and on. CONSUMERS BEWARE! You will get the run around for refunds. I may never see my money again and want to make sure you don't fall into the same trap. Other companies sell for a little higher but you will have the peace of mind that you can recoup your money if you have the wrong parts as is the norm in this industry.

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