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CareCredit Complaint - TERRIBLE SERVICE - Customer Service and Access to Information

Customer Service and Access to Information - Complaint
Review by DWY on 2010-10-21
Every single representative that I spoke with in this company during my "deferred interest" period was terrible. Most were rude and generally unhelpful. Also, if you wish to make a payment via phone, you must pay $15 to do so. They want a payment from you to be able to pay them? Really? I left this company with a great distaste for them as a whole. I recommend that no one ever uses this company in the furture. Save yourself the hassle and choose another vendor.
Comments:
Posted by clutzycook on 2010-10-21:
"convenience fees" for paying by phone are not unique to this company.
Posted by Weedwhacked on 2010-10-21:
Most companies want you to use their online payment services to cut costs. If you keep phoning in payments, they have to keep employees to operate the call center.

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