Florist of Distinction - Gympie Complaint - 50th Wedding Anniversary Flower Surprise Disappointment

Review by MRN on 2010-10-22
GYMPIE, SOUTH CAROLINA -- Florist of Distinction at 46 Mary St, Gympie, Qld took an order from Teleflora. I paid for same day deliver at 11am on Friday for my parents 50th Wedding Anniversary. Teleflora forwarded my order on at 2pm and the florist then called my parents and asked them to drive distance to pick of the flowers the next day. I tried calling long distance fees to Teleflora to ask for the florists contact details and was put on hold for 20 minutes, in which time I hung up. This service is unacceptable. I paid for same day service and my parents have many house guests and are hosting a very large 50th wedding anniversary on the day that they were asked to pick up their own surprise flowers?

This has ruined my surprise for my parents and disappointed them as the florist canceled the order misinterpreting my distraught as abuse which it definitely was not. _ MRN

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