Roxio Complaint - Roxio one of the worts software companies - Roxio Spin Doctor
Roxio Spin Doctor - Complaint
I must admit that Roxio is a terrible company. I purchased Spin Doctor 6 for MAc via Internet, and the product is flawed, wasted a lot of time triying to get it work: bugs, freezes, sudden quitting, etc etc. Tried to contact them 4 times in a week and received only two confirmations, but no help. Furthermore, they sent me a e-mail specifiying that my payment has not been approved, but my Visa account proved the exact contrary. And that's not all: this last invoice featured a different order no. than the one I receiving just after downloading...
I will try to get a refund, but but this is probably as useful as beating a dead horse.
In one word: don't be lured in buying from them, I can't understand why they're still in business.