Best Buy Complaint - IPad with no receipt
I won an apple IPod 16gb in a drawing, but I wanted to pay to upgrade to 32gb. Apple told me Apple couldn't help me because it was purchased through Best Buy. Even though the box isn't opened, Best Buy wouldn't let me buy the more expensive model because I didn't have a receipt for the 16gb unit. I won it - how would I have a receipt? And I'm not asking for money - I want to spend money and buy the bigger unit. Best Buy was not interested in helping me. I am locked into the unopened 16gb iPad with no way to upgrade it.