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Wonder File Complaint - I Would Not Ever Buy A Wonder File From Buywonderfile.com Again! - A Organizing File That They Show On Tv
A Organizing File That They Show On Tv - Complaint
500 BIC DR, BLDG #4, CONNECTICUT -- If I had read reviews, I never would have ordered the buy one get one (which should mean TWO!) Wonder Files.
First, I was confused by the wording, and almost put a "2" in the order form, which would have been 2 sets (4 files!). That should have been my first clue that something was wrong! Then, I was not sure if the $7.99 shipping was for 1 file or 1 set, so I decided to continue and not submit if shipping was $7.99 for each file.
Well, once I gave my credit card, I saw that shipping was $7.99 each, but there was no turning back because there was no review process, my order just went through.
Then, there was two chances for me to add more sets, one set was reduced price (this is when I checked reviews, so I did not order any more!).
My package came quickly, but it had only ONE FILE.....one file for $36.09!! I emailed the company, and 9 days later have not heard back, so my credit card company is taking back half on the charge :-)
And, the worst part, read their privacy policy....you have to opt out, one by one, of lots of sharing!
First, I was confused by the wording, and almost put a "2" in the order form, which would have been 2 sets (4 files!). That should have been my first clue that something was wrong! Then, I was not sure if the $7.99 shipping was for 1 file or 1 set, so I decided to continue and not submit if shipping was $7.99 for each file.
Well, once I gave my credit card, I saw that shipping was $7.99 each, but there was no turning back because there was no review process, my order just went through.
Then, there was two chances for me to add more sets, one set was reduced price (this is when I checked reviews, so I did not order any more!).
My package came quickly, but it had only ONE FILE.....one file for $36.09!! I emailed the company, and 9 days later have not heard back, so my credit card company is taking back half on the charge :-)
And, the worst part, read their privacy policy....you have to opt out, one by one, of lots of sharing!
Comments:
Posted by Skye on 2010-10-23:
It appears they charged you the $19.99 for the set, which is one paid for, and one free. Then they charged you the $7.99 shipping for each of them. It's weird because the site says shipping is $6.99. Sometimes companies do not ship both items, when one is free together. Maybe your other one is still out there, waiting to get shipped to you.
Anyway, I don't like the way the order process is set up. The first thing they ask for is your credit card number, then your shipping address. Like you said, you cannot even review the order, it process's your order immediately.
Thank you for warning others. You probably just saved a lot of people from a big headache.
Anyway, I don't like the way the order process is set up. The first thing they ask for is your credit card number, then your shipping address. Like you said, you cannot even review the order, it process's your order immediately.
Thank you for warning others. You probably just saved a lot of people from a big headache.
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