Palm Springs Kia Compliment - Rewarding experience purchasing my new Kia Forte at Palm Springs Kia. - Sales and Financing
Sales and Financing - Compliment
CATHEDRAL CITY, CALIFORNIA -- A week ago, my husband drove by Palm Springs Kia and saw a beautiful, new, Corsa blue Kia Forte in front of Palm Springs Kia and talked me into going to the dealership to look at it and the Kia Soul. When Richard, our salesman approached us we let him know that we were interested in the vehicles; however we were concerned that we would not be able to get financing for either one of them. Richard helped my husband and I with the application process for the Kia Forte and the Kia Soul. When our paperwork was complete, he handed it over to financing so that it could be determined whether or not we could get financing and if we could, what the down payment and monthly payments would be. During this time, Richard allowed us to look at the cars and to test drive them.
While we were test driving and looking at cars, we met Greg, the owner of Palm Springs Kia. Greg explained what the financing terms would be on each car we were interested in. Greg asked us questions to encourage us to explain to him our family’s needs and our concerns about purchasing a new car. Greg worked with us not only so that we could get into our new car that day but also so that we could feel comfortable that we could afford our new Kia through the duration of the car loan. Greg understood that during these difficult financial times that we wanted to be able to comfortably make our car payments and made sure that our Kia was what we could afford monthly. Once we decided which Kia we preferred and that we could make the payments I wanted to call our car insurance company to determine how much the insurance was going to be on my new Kia before I made the commitment. When I got through to an insurance representative to help me, Greg made himself available to help me to answer any of the questions that the insurance representative had so that I could get the most accurate insurance quote. Once I received the quote, my husband and I decided that we could afford the monthly car payment and the insurance premium of the Kia Forte.
After test driving the Corsa blue Kia Forte with the 2.5 liter engine and a standard six speed transmission I fell in love with it. The car is swift, yet smooth and as you accelerate through the gears the seat seems to hug around your body. My husband appreciates the style of the car, specifically, the rims, the color, the body style, the sound system, the mood lighting around the speakers and the fact that the sound system integrates with our cell phones so that we can talk on our cell phones through the car’s sound system. Greg also made sure that included in the terms of our monthly payments is Gap insurance, wrap-around-warranty and wear and tear coverage which my husband and I both truly appreciate about our new Kia Forte.
Once my husband and I let Richard and Greg know that we definitely wanted to purchase the Kia Forte they gave all of our information over to Joe, the financing guy. While Joe was preparing our financing paperwork, Jeff, one of the managers introduced himself to us and he helped us by having our new Kia Forte cleaned and filled with gas. Greg and Richard made sure that our new Kia Forte was programmed with mine and my husband’s cell phones.
My husband and I were short of having some of the paperwork that the financing company requires to complete our car loan. Instead of making us go home and come back to Kia with the missing documents; Greg, Jeff, and Joe allowed Richard to come to our home that evening to get the missing documents instead of making us have to come back to the dealership with them.
Greg, Jeff, Richard, Joe and all of the staff at Palm Springs Kia understand that purchasing a new vehicle could be a stressful experience due to all of the decisions there are to make; however, their knowledge and their attitude that my needs and concerns are important made my experience with Palm Springs Kia a pleasant one.