Denny's Restaurant Complaint - Unless you are desperate don't go there!
FAIRPORT, NEW YORK -- Went to breakfast at Denny's in Perinton Hills Mall today October 23rd at 11:am this morning. We were a party of four. There were a great may people there so we were prepared to be patient with our order. We would have had to have the patience of Job, however as it took 1 hour and twenty minutes to receive our order. When it did come, we were ready to throw rose petals at the servers feet. He had repeatedly assured us that the order would be filled soon. Apparently the cook staff simply could not handle the volume of orders placed at that hour of the morning. To add insult to injury, when we received our food, it was cold and mine was inedible. We were asked if we would like something else but not wanting to spend the rest of the day there, I declined. They did remove my meal(if you could call it that) from the bill. The manager was very solicitous but apparently does not know how to hire dependable employees as he admitted there was trouble in the kitchen. So unless you like cold coffee and have lots of leisure time to waste, DO NOT BOTHER with this restaurant during peak times. It will we both a waste of time and money!
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