Carson Gas Company Complaint - Owner Treats Customer Horrible !!!

Review by queenhornet on 2005-03-11
BETHEL, NORTH CAROLINA -- I would like for the public to know,that my mother hit hard times,a heart attack set her back a bit...she ran out of gas and ask "the owner" Ms.Carson to please deliver her some gas ...Ms. Carson's Reply was "NO MAM I MOST CERTAINLY WILL NOT"!!! Never mind the fact that it was in the 20 degrees.My mom has tried to resolve it.I called them and merely ask for their email I could put it with this complaint..They told me they didn't have one..and then the woman named "Sue",proceeded to tell me everthing about my mom's account (I could have not even been her daughter)!!!She was also "not to friendly"My mother went 3 weeks in
the cold,until she got another Company to deliver..Note* she was with Carson Gas Co. for over 30 years.They are pitiful and ill mannered.Another thing was she (Sue)...told me that my mother had came in and tried to give her a "bad" credit card...untrue..her credit card didn't have enough left on it to pay the full bill,and to say the least Carson Gas Co. refused to work with her ,or let her make partial payments...AND THEY EVEN TOLD THAT TO ME!!!These are older women that work their so you would think that they would have a little bit of a heart when it comes to long standing customers,and the elderly...NOT SO....You Live & Learn...Think twice before you use Carson Gas,cause if you hit hard times,you are out of luck!!!
Comments:3 Replies - Latest reply on 2005-10-31
Posted by ExShopGirl on 2005-03-12:
I suggest that you learn how to form a sentence correctly and stop making a fuss over silly little things. How would you cope in the face of a terrorist attack if you moan about things like this? Survival of the fittest!
Posted by Anonymous on 2005-10-31:
Sounds like maybe she owed them money & was unwilling to deliver until the money she owed was paid to them? All businesses operate this way & would have done the same thing to someone who was 25 years old. Age has nothing to do with it.
Posted by Anonymous on 2005-10-31:
PS....don't waste your time trying to leave a little 'love note' on my blog, because I just blocked you. Sorry, I have better things to do besides deal with you.

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