Carson Gas Company Complaint - Owner Treats Customer Horrible !!!
BETHEL, NORTH CAROLINA -- I would like for the public to know,that my mother hit hard times,a heart attack set her back a bit...she ran out of gas and ask "the owner" Ms.Carson to please deliver her some gas ...Ms. Carson's Reply was "NO MAM I MOST CERTAINLY WILL NOT"!!! Never mind the fact that it was in the 20 degrees.My mom has tried to resolve it.I called them and merely ask for their email address..so I could put it with this complaint..They told me they didn't have one..and then the woman named "Sue",proceeded to tell me everthing about my mom's account (I could have not even been her daughter)!!!She was also "not to friendly"My mother went 3 weeks in
the cold,until she got another Company to deliver..Note* she was with Carson Gas Co. for over 30 years.They are pitiful and ill mannered.Another thing was she (Sue)...told me that my mother had came in and tried to give her a "bad" credit card...untrue..her credit card didn't have enough left on it to pay the full bill,and to say the least Carson Gas Co. refused to work with her ,or let her make partial payments...AND THEY EVEN TOLD THAT TO ME!!!These are older women that work their so you would think that they would have a little bit of a heart when it comes to long standing customers,and the elderly...NOT SO....You Live & Learn...Think twice before you use Carson Gas,cause if you hit hard times,you are out of luck!!!