MetroPCS Complaint - Bad phones and terrible service
I bought a brand new Blackberry at the store, after a while I had to replace it because it was not working properly, the insurance made me paid $85.00 and they send me a refurbished one. The one they had send me is not working, and now the insurance is telling me that I have to send them this one first and when they receive this phone they will send me another refurbished phone. What kind of service is that? Like every big company at the beginning the offer you the moon and once they are in real business they just play with the customers. I am very disappointed with metro. Every single phone that Metro Pcs sells to the customers is refurbished. I am switching to another company.