Carnival Cruise Line Complaint - Carnival Screws Lines
I am going on a cruise November 14,2010 and had paid a deposit for a friend on this same cruise.
This is on a Early saver booking and my friend has had some Family problems and is getting divorced and no longer able to go. After many hours on the phone with Carnival getting the run around they are KEEPING the $750 deposit.
I have suggested they give me the money towards our cruise and have even suggested 1/2 as a penalty and 1/2 towards our room.
My cruise is PAID in FULL all I'm asking for is to put this money on our account on board which they will KEEP as I will spend it with them.
They have told me I have to get the money from my friend!!!!
He told Carnival about his problems 2 or 3 weeks ago and all they have to say is the rules are you LOSE the deposit.
SO NOW Carnival keeps my $750 and sells the room again!!!!