Dunkin Donuts Complaint - More for less?
HAVERHILL, MASSACHUSETTS -- I often work late nights or early mornings to I, like many other people, rely on Dunkin Donuts to kickstart my workday and give me the extra boost of energy that I need. Lately, I've been becoming more and more unhappy with the service that is provided to me while visiting Dunkin Donuts.
Often times when you order a breakfast sandwich they forget the meat or cheese; Once they even forgot to cook my bagel sandwich. On occasion they'll even go as far as to forget the cream cheese to go with your bagel or even forget to put items that you were charged for in your bag. What I'm noticing most recently is that the price is NEVER the same.
Usually the cost varies only by a few cents but this morning I went to a location up the street from my work and was charged $5.46 for a plain bagel with cream cheese and a medium iced coffee with a turbo shot. Explain how this is correctly priced when just yesterday I bought a medium hot coffee with a turbo shot, a bagel with cream cheese, AND a blueberry muffin for $4.11? That is a $1.35 difference AND I bought an item less.
I asked the girl why it cost me so much for a bagel and a coffee (it should have been $5.46 for a bagel sandwich and a coffe..) and she rudely informed me that it was because of the turbo shot... clearly this is incorrect because I always get turbo shots and there is never over a dollar's difference in price because of it.
VERY unsatisfied. I will be switching to Heavenly Donuts as of this afternoon- They're not only set on prices, but make everything fresh to order AND have a drive through. Good riddance Dunkin Donuts!