Comcast Corporation Complaint - No Customer Satisfaction....INCREDIBLE STORY
PARK CITY, UTAH -- OK folks, listen to this. I live in Philadelphia and own a condo in Park City Utah. For the past few years, I have been renting my unit. My tenant, who failed to pay rent for the past 5 months is finally out of my unit, however, he failed to cancel his Comcast service. Now, I am trying to get service in MY NAME, for MY PROPERTY, and COmcast said I have to FLy out to UTAH and show up in person to PROVE that I own the unit. Then they will cancel the previous service which is under my dead-beat tenants name. IS THAT INCREDIBLE!!!!!!!!!!!!!!!! I AM FURIOUS AND INSENSED. This is for TV service! It is like the HIPPA law for cable TV. So, guess what? I can not get service hooked up. I can not even believe I am writing this. They actually said I have to track down my dead-beat tenant, who owes me $4,000, to have him call Comcast to cancel the service. PEOPLE ARE SO STUPID. RIGHT, the guy owes me all that money, I am sure he will let me know his whereabouts so he can help me out with Comcast. So, what do I do now? Fly out to Utah and present the 21 year old girl behind the desk with the deed to my Condo??????????