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Office Depot Inc Complaint - Stinky employee and poor system for shipping - shippling
shippling - Complaint
NASHVILLE, TENNESSEE -- I went to Harding Road, Nashville, TN location. First of all, finding the small sign that said shipping starts here was a chore. The young woman who came to my aid in a few moments was so smelly that I was sick to my stomach. It seemed to be dirty hair/scalp smell. I was not given any options except a computer screen popped around to me and said "fill in your information". I tried and kept messing up and I told the smelly girl, "You'll have to help me. I keep messing up." This was a long typing process. What do they do when someone is not a good typer? It was not a good process. She then turned the computer around and filled in the info without responding and said "these are your options". The prices of course were 25% higher than the post office prices. This was just a bad experience. Not only should they give you the option of doing it yourself or them filling it out, the prices shouldn't be higher when you're doing all the work. And tell me this, how did I smell her across the counter and the other employees, three others, not smell her and report it to the manager? I won't be shipping from there ever again.
Comments:
Posted by justcuz on 2010-10-28:
Most people do not intentionally walk around being "smelly." And what exactly is "dirty hair/scalp smell" anyway??
And...FYI, not everyone that smells is a result of poor hygiene...there are medical conditions and even certain medications that may cause a person to smell.
And...FYI, not everyone that smells is a result of poor hygiene...there are medical conditions and even certain medications that may cause a person to smell.
Posted by jktshff1 on 2010-10-28:
They charge shipping and "handling" You had the option of doing it yourself but (although you seem to be doing a good job of it here)"I tried and kept messing up". The person helping you seems to have done you well despite the smell as you call it.
I apologize in advance, but
you seem to be blaming the cs person's smell for your own incompentance.
I apologize in advance, but
you seem to be blaming the cs person's smell for your own incompentance.
Posted by Ytropious on 2010-10-28:
What are you even talking about OP? You were in the store ordering something on the computer, huh? Self serve shipping kiosk? If you have issues typing then why did you choose this service? At least she helped you but what's wrong with silently typing in your information then giving you the options? WHAT in the world is wrong with that? It sounds like you were upset at shipping costs. That's life, most places pay for their own boxes and the person packing your item, there is going to be a markup there.
I don't know why you have to fixate on her "smell". As someone said above, sometimes people can't help it.
I don't know why you have to fixate on her "smell". As someone said above, sometimes people can't help it.
Posted by Wally86 on 2010-10-28:
I think its highly rude to put someone down like that. You don't know this person or why they had a odor coming of them. That has nothing to do with this complaint.
Posted by jktshff1 on 2010-10-28:
I am impressed....none moved to "other". Has common sense returned?
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