Macco of Everett WA Complaint - Worst customer service and repair

Review by debils on 2010-10-29
EVERETT, WASHINGTON -- Macco of Everett, Wa. I had the worst experience when I had macco do the repairs on my 2000 Honda Civic, the outside looks good but they knew I only had liability insurance and that I had to pay cash for my repairs and they gave me a ballpark estimate and I thought it would be better than buying a new car so I went ahead and had them do the job, they got it on the road but when I had it for a day or two I found more problems and took it back to them and they said they don't fix things that they didn't see, like the air conditioner or the windshield washers and I think its because they just wanted more money from me and thats something I explained to them, that I didn't have anymore money and they were heartless!Randy the manager was so uncaring of my situation and even when I told him I would rate his shop he didn't care.

I think he took advantage of a woman, and knew he would get away with it, I just hope he knows about karma! My motto is you should treat people the way you want to be treated, and what ever happened to the customer is always right?

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