El Pollo Loco Complaint - Why can't they get a simple order correct
When ordering a Jalapeño sandwich without sauce.
1.) I get a guacamole sandwich instead.
2.) Upon return I get a Jalapeño with more sauce than should be legal.
3.) Upon my second return I get another one full of sauce, at this point they had pushed my buttons. At that point in time I grabbed the bun and smeared it all over the drive thru window, "what part of NO sauce do you not comprehend?" The manager then gave me my money back.
What I fail to comprehend is it is cheaper for any restaurant to leave ingredients off an order yet they turn "no sauce" into rocket science.