Nikon Complaint - Do not buy Nikon D5000
NEW YORK -- Loved the camera until the "known problem" as Nikon calls it completely froze the camera (on a trip in Europe, no less). Sent it away to get repaired and 2 weeks later received it back, supposedly fixed. Took two photos and the same problem. Have been on hold with "customer" service for 25 minutes waiting to speak to a supervisor as I don't want the camera "repaired" (if they couldn't do it right the first time, why does anyone think they'll be able to fix it the 2nd time??!!) that I want it replaced. Period. The supervisor said they may choose to replace it. Then they also expect me to send it to them AT MY EXPENSE.
I've never seen such horrible customer service.