Bud Baer Washington Hyundai Complaint - Poor Customer Service

Review by Plenty Sick & Tired on 2010-10-30
WASHINGTON, PENNSYLVANIA -- Purchased a car on a Saturday. Came with a 3 mth/3000 mi warranty, just inspected. Picked up car the following Monday (left for detailing). Two days later, my "check engine" light is on, the exhaust sounds like a tank. Took car back to dealer (after many attempts to get the salesman, Carlo to return calls) for repair, picked up car & on the way home, the "check engine" light is on again. Two more times, same scenario. I'm getting the feeling this place is trying to play me for a fool. I live 1 1/2 hours away, 1/3 of my warranty in time & miles is spent on traveling to & from repair appointments. Bud Baer has not heard the last from me! Consumers beware!
Comments:1 Replies - Latest reply on 2010-10-30
Posted by leet60 on 2010-10-30:
"Came with a 3 mth/3000 mi warranty, just inspected. "

It sounds as if you purchased a used car without having it inspected by an independent mechanic. This is always a bad idea. If a dealership or private party refused to allow you to take a vehicle to be independently inspected by a mechanic of your choice they are hiding something.

As for being "just inspected" by the dealership - this inspection can range from "its got four tires and it starts and moves" to an actual inspection. It will more likley be the former rather than the latter.

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