Priceline.com Complaint - Priceline bait and switch
I booked a flight and chose the option to add a rental car at the rate they offered the flight was not an offer but a selected flight at a specific time and price and they showed add a compact car for $19.67 a day and showed it as a choose button. The accepted the entire form and then booked the flight charged my credit card and then I got a message that said "NO RENTAL CARS AVAILABLE AT THE TIME OF YOUR RESERVATION" SEE BELOW FOR OTHER RENTAL OPTIONS
They listed a series of cars and price buttons for example the compact was $20.00 when I chose that button the site came back and said the offer was too low and they would likley accept $28.00. Why have a damn button if it was an offer to start with, well I took there suggestion and it said nothing available so I tried $30, then $40 and it was no go in fact I had to go out and start over selecting a rental car and they wanted $47.00 a day to start. I looked all over the site and could not find a phone number to call them but when I got the airline confirmation there wss the number and I cancelled the flight. Went to the airline directly and got the same flight booked for the same rate Priceline offered without the hassle and went to Enterprise and booked a rentsl car with them for $28.70 a day
The expreience with booking direct with both American and Enterprise was fast easy and without hassle.
I will never use Priceline again it did not save me anything and it was a big waster of time.
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