Time Warner Cable Complaint - Time Warner Cable Rebate PROBLEMS
SAN DIEGO -- When I signed up for TWC they offered a $75 promotional rebate, which I have never seen, and now they have "no record" of it. TWC also tried to take my initial payment of$96.37 and not credit my account. I plan on building evidence that this is a MAJOR Time Warner Cable problem and happens often. Please email me at Beau. Schmitt@gmail.com if this has happened to you, and please include details. Your name will be kept confidential; I am just looking for evidence that I am not the only person they have tried to scam out of a REBATE.
After filing complaints with the BBB, and talking to account representatives, it sounds like the 3rd company that sold me a promotional package I was not eligible for. Naturally, TWC takes no responsibility or accountability for their 3rd parties. Herein lies the problem.